Practice management consulting

 

Business building

Your plan is your compass.
Use it to structure, run and grow
your business.

 

Looking for proven practices of leading advisors, support managing
your business or tips on how to grow your practice? We can help.
Check out the featured programs and fill out the form below for a complete list of
programs and resources to help you build your business.

Sun Life Consulting featured programs

Client management

The success of your business hinges on your ability to build lasting relationships. Be strategic about the service you provide in order to delight your top clients.

Are you strategic in your client management?

Being intentional about the type of clients you serve, and the level of service you provide will allow you to dedicate the right amount of time and money to the clients who positively impact your business. Without a careful client management plan, you put yourself at risk of:

  • Dedicating time to clients who don’t contribute to the success of your business
  • Wasting time prospecting clients that you are not well positioned to serve
  • Spreading your resources too thin
  • Failing to meet expectations of top clients
  • Providing inconsistent experiences that obscure your brand image
  • Losing clients to competing advisors

Program resources

Contact your Sun Life Global Investments Wealth Sales Representative for a copy of these resources or complete the form below.

  • Ideal client analysis tool: Define your target market to focus business activities on the people you're best positioned to serve.

  • Client segmentation tool: Segment your clients using a combination of objective and subjective attributes to identify which clients to focus your time and attention on.

  • Client service model: Define the client service experience for each client segment in order to match the level of service to their needs and expectations.

Multidisciplinary teams

 

Enhance your value to clients by supporting their full financial picture through the support of a fully equipped and specialised team.

 

What do clients want?

Clients’ expectations are evolving. They’re looking for white-glove service and support from an advisor that can cater to both their needs and wants. As a single advisor, it can be hard to do it all and meet the ever-growing needs of clients. Shifting your focus from the product to the relationship is easy to do when you have a multi-disciplinary team.

 

Your team has the power and capability to build a closer client-centric relationship while also elevating your business value. It’s important to have three core components in place when creating the foundation for your team:

  • Services,
  • Skills, and
  • Structures.

These components, when built together, work like gears in a finely tuned machine. But having one out of sync can cause the whole system to fail.

Program resources

Contact your Sun Life Global Investments Wealth Sales representative for a copy of these resources or complete the form below.

  • Team hiring guide: Use the five-step process to successfully form and lead a team.

Move from idea to action. Sun Life Consulting can show you how.

Contact us today to get started.

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