As of July 20, 2020, Sun Life Global Investments (Canada) Inc. changed its name to SLGI Asset Management Inc. It will take some time to update our websites, materials and forms and until that is complete, all references to Sun Life Global Investments (Canada) Inc. will mean SLGI Asset Management Inc. We’ve also brought together Sun Life mutual fund, segregated fund, annuity and guaranteed investment product businesses under the collective brand of Sun Life Global Investments.

Contact us

For questions about your SLGI Asset Management mutual funds, contact the Client Services team:

Hours: Monday to Friday, 8 a.m. – 8 p.m. ET

Phone: 1-877-344-1434

Fax: 1-855-329-7544

Address: SLGI Asset Management Inc., 1 York Street,
Toronto, ON M5J 0B6

Email: info@sunlifeglobalinvestments.com

For questions about your benefits, savings or investments through your workplace plan, or insurance products purchased through an advisor, visit www.sunlife.ca/contactus.

Canada Post

SLGI Asset Management Inc.,
30 Adelaide Street East, Suite 1
Toronto, Ontario  M5C 3G9

Courier

SLGI Asset Management Inc.,
30 Adelaide Street East, Suite 1
Toronto, Ontario  M5C 3G9

Sign in or register to our advisor site, or contact our wealth sales team at 1-877-837-7844

Step 1: If you have a problem or concern about a specific transaction, contact your financial advisor or one of our client service representatives.

Phone: 1-877-344-1434

Fax: 1-855-329-7544

Email: info@sunlifeglobalinvestments.com

Mail:

SLGI Asset Management Inc.,
1 York Street,
Toronto,ON M5J 0B6

Step 2: If your concern is not resolved to your satisfaction, contact the Manager, Client Services for SLGI Asset Management Inc. using the contact methods above.

Step 3: To request additional consideration, you may refer your concern to our Sun Life Financial Ombudsman.

Mail:

Ombudsman's Office
Sun Life Financial
1 York Street,
Toronto,
ON M5J 0B6

Email: ombudsman@sunlife.com

Fax: 416-595-1431 or 514-866-2548

Step 4: If you wish to pursue your concern after following the steps above, contact the Ombudsman for Banking Services and Investments (OBSI).

The OBSI, as part of a national industry-based dispute resolution system for consumers of financial services, deals with concerns about banking and securities investment products and services that have not been resolved through the company's dispute resolution system.

Phone: 1-888-451-4519 or 1-416-287-2877