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Our Client Services team might experience longer than usual wait times.

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Applications and forms

We’re currently looking into updating our web forms to make them compatible with all browsers. If you experience an error page when opening a form in a browser, please try one of these two options:

Manually save a PDF copy of the form to your desktop.

1.    Right click on the required form and select Save link as (for Safari, select Download Linked File As).

2.    Pick a location to save the PDF (we recommend saving to your desktop).

3.    Click Save.

Open the saved form with a PDF reader application, such as Adobe Acrobat.

 

Change your browser settings:

Once you have changed your browser settings, PDFs will download to your computer instead of opening online. This will apply to every site you visit.

For Chrome For Edge For Safari

1.    Click on the 3 dots menu in the top right corner and select Settings.

2.    In the menu on the left side, click Privacy and security.

3.    Click Site settings.

4.    Scroll down and click Additional content settings.

5.    Click PDF documents.

Click the radio button for Download PDFs.

1.    Click on the 3 dots menu in the top right corner and select Settings.

2.    In the menu on the left side, click Cookies and site permissions.

3.    Scroll down and click PDF documents.

Click the radio button to Always download PDF files.

This browser type does not have an option to disable the built-in PDF viewer. To download a PDF from a link:

1.    Press and hold the Option key on the keyboard.

2.    While holding down the key, click the link to the PDF document.

The PDF will save into your web downloads folder.

If you have any questions or need help, send us an email or call 1-877-344-1434.

Mutual funds

Form name Form #
Personal Information Change 5257-E

Form name Form #
Rebalancing Service form 4825-E

Form name Form #
Pre-authorized Chequing Agreement 5258-E

Form name
Alberta - Addendum to the Retirement Savings Plan Fund Declaration of Trust Establishing a Locked in Retirement account*
Alberta - Addendum to the Retirement Income Fund Declaration of Trust Establishing Life Income Fund*
British Columbia - Addendum to the Retirement Income Fund Declaration of Trust Establishing a Life Income Fund*
British Columbia - Addendum to the Retirement Savings Plan Declaration of Trust Establishing a Locked-In Retirement Savings Plan*
Federal - Addendum to the Retirement Income Fund Declaration of Trust Establishing a Life Income Fund
Federal - Addendum to the Retirement Savings Plan Declaration of Trust Establishing a Locked-In Registered Retirement Savings Plan
Federal - Addendum to the Retirement Income Fund Declaration of Trust Establishing a Restricted Life income Fund
Federal - Addendum to the Retirement Savings Plan Declaration of Trust Establishing a Restricted Locked-In Savings Plan
Manitoba - Addendum to the Retirement Income Fund Declaration of Trust Establishing Life Income Fund*
Manitoba - Addendum to the Retirement Savings Plan Fund Declaration of Trust Establishing a Locked in Retirement account*
New Brunswick - Addendum to the Retirement Income Fund Declaration of Trust Establishing a Life Income Fund
New Brunswick - Addendum to the Retirement Savings Plan Declaration of Trust Establishing a Locked-In Retirement Account
Newfoundland & Labrador - Addendum to the Retirement Income Fund Declaration of Trust Establishing a Life Income Fund
Newfoundland & Labrador - Addendum to the Retirement Savings Plan Declaration of Trust Establishing a Locked-In Retirement Account
Newfoundland & Labrador - Addendum to the Retirement Income Plan Declaration of Trust Establishing a Locked-In Retirement Account
Nova Scotia - Addendum to the Retirement Savings Plan Declaration of Trust Establishing a Locked-In Retirement Account
Nova Scotia - Addendum to the Retirement Income Fund Declaration of Trust Establishing a Life Income Fund
Ontario - Addendum to the Retirement Savings Plan Declaration of Trust Establishing a Locked-In Retirement Account
Ontario - Addendum to the Retirement Income Fund Declaration of Trust Establishing a Locked-In Retirement Income Fund
Ontario - Addendum to the Retirement Income Fund Declaration of Trust Establishing a Life Income Fund
Quebec - Addendum to the Retirement Income Fund Declaration of Trust Establishing a Life Income Fund
Quebec - Addendum to the Retirement Savings Plan Declaration of Trust Establishing a Locked-In Retirement Account
Saskatchewan - Addendum to the Retirement Savings Plan Declaration of Trust Establishing a Locked-In Retirement Account
Saskatchewan - Addendum to the Registered Retirement Income Fund Declaration of Trust

*The following link points to the applicable provincial website where the form can be found

*Note: With the exception of Manitoba jurisdiction, Addendums do not require client signature

Note: Links to federal and provincial government websites included below are provided for convenience only and are operated independently from SLGI’s website. By selecting any one of these links, you will leave the SLGI website and you acknowledge and agree that when you access such sites you do so at your own risk and that SLGI assumes no responsibility for the accuracy or appropriateness of their information, data, documents, advice, or statements.

If you experience problems accessing any of the links included below, please call SLGI at 1-877-344-1434 between the hours of 8 a.m. and 8 p.m. Eastern time, Monday to Friday, or send an email to info@sunlifeglobalinvestments.com.

Form name Links

Federal Pension Benefits Standard Act

 

Website: Office of the Superintendent of Financial Institutions

Forms: Office of the Superintendent of Financial Institutions
Alberta

Website: Alberta Treasury Board of Finance –Pensions

Forms: Alberta – Pension – Forms
British Columbia

Website: BC Financial Services Authority (BCFSA)

Forms: BC Financial Services Authority (BCFSA) - Forms
Manitoba

Website: Manitoba Finance

Forms: Manitoba Finance - Forms

New Brunswick

 

Website: Financial and Consumer Services Commission – Pensions for Industry

Forms: Financial and Consumer Services Commission – Pension Industry Forms

Newfoundland and Labrador

 

Website: Services NL

Forms (under pension): Services NL – Forms and Applications

Nova Scotia

 

Website: Nova Scotia Canada Finance and Treasury Board – Pensions

Forms: Nova Scotia Canada Finance and Treasury Board – Pensions – Forms

Ontario

 

Website: Financial Services Commission of Ontario (FSCO)

Forms: Financial Services Regulatory Authority of Ontario (FSRA) - Forms

Quebec

 

Website (English): Retraite Québec

Forms: Retraite Québec
Saskatchewan

Website: Financial and Consumer Affairs Authority of Saskatchewan

Forms: Financial and Consumer Affairs Authority of Saskatchewan – Pension and Spousal Forms

Form name Form #

Distribution/Dividend Change Form

 5017-E

Segregated Funds

Please note: Advisors must be contracted with Sun Life to submit an application.

For more information:

For Sun GIF Solutions & Sun Lifetime Advantage GIF

Form name

Form #

Sun Life Investment GIF e-app


Non-registered/registered/locked-in

 4601-E
Nominee & Intermediary 4603-E

Sun Life Investment GIF e-app


Tax-free savings account (TFSA)

 4602-E
Series O/O class service fee agreement form 4824-E

 

Information Folders & Contracts

You must provide the information folder and contract to clients when they purchase a contract. Email these documents if the client has chosen to receive them electronically.

Access information folders & contracts

 

Fund Facts

You must provide the fund facts to clients. Email these documents if the client has chosen to receive them electronically.

Access fund facts for Sun Life GIFs

IMPORTANT – PLEASE READ:

  • This program is available for Sun GIF Solutions RRSP loans only.
  • 1:1 loans to the one-year annual maximum (catch-up provisions not currently available).
  • Sun Life GIFs eApp capability coming soon (for now please use steps below as shown).
  • SLGI does NOT allow the use of DSC or LL for borrowing to invest. If these load types are used, the transactions may be delayed or reversed at your expense.

To set up new accounts

  1. Complete the Sun Life GIFs non-registered/registered/locked-in application (4601).
  2. Fax the application (4601) to Sun Life Global Investments at 1-855-247-6372.
  3. Log into the B2B Bank site, complete, and submit their loan program documentation.
  4. Complete two copies of the Loan Disclosure. You must keep one copy in the Client file as we may audit and request to see this form.
  5. Give the Client the second copy of the Loan Disclosure along with a Reasons Why letter, which describes the rationale for why you suggested the product.

For existing accounts

  1. Log into the B2B Bank site, complete, and submit their loan program documentation.
  2. Complete two copies of the Loan Disclosure . You must keep one copy in the Client file as we may audit and request to see this form.
  3. Give the Client the second copy of the Loan Disclosure.

Support material

Some non-registered contracts require additional forms. Refer to the application for details:

Form name

Form #
Identity verification, third party determination and politically exposed persons (PEP) for individual owners 4830-E
Instruction page for completion of Identity verification, third party determination and politically exposed persons (PEP) for individual owners 4830-I-E
International tax self-certification for individuals 4573-E
Legacy settlement option 4633-E
For Corporate contracts, you must also collect all of the following:
Certificate of incumbency 4207-E
Identity verification and third party determination for entity owners 4831-E
Instruction page for completion of Identity verification and third party determination for entity owners 4831-I-E
International tax classification for an entity 4545-E
Instruction page for completion of International tax classification for an entity 4545-I-E
Instructions for completion of International tax classification for a non-financial entity 4545-NFE-E
Articles of incorporation or articles of association You must provide these additional documents for setting up corporate contracts.
Board resolution or corporate by-law evidencing authority of signing officers You must provide these additional documents for setting up corporate contracts.

Form name

Form #
British Columbia:  LIRA and  LIF 4690-E, 4689-E
Alberta:  LIRA and  LIF 4651-E, 4650-E
Saskatchewan:  LIRA and  PRIF 4721-E, 4720-E
Manitoba:  LIRA,  PRIF and  LIF 4653-E, 4709-E, 4652-E
Ontario:  LIRA and  LIF 4708-E, 4707-E
Quebec:  LIRA and  LIF 4704-E, 4703-E
Newfoundland and Labrador:  LIRA,  LIF and  LRIF 4701-E, 4700-E, 4699-E
New Brunswick:  LIRA and  LIF 4713-E, 4712-E
Nova Scotia:  LIRA and  LIF 4688-E, 4687-E
Federal:   RLSP,  LRSP, RLIF, and LIF 4724-E, 4723-E, 4726-E, 4725-E

Payout Annuities

Please note: Advisors must be contracted with Sun Life to submit an application.

Some accounts require additional forms. Refer to the application for details

Form name Form # Last updated
Annuity products needs analysis for Quebec INI405003* 2020-11

When transferring money, complete the applicable transfer form:

Form name Form # Last updated
Direct transfer to a payout annuity
Note: This only applies to certain transfers.		 161 2023-03
SunFlex Retirement Income Request to transfer income to a Sun Life Payout annuity 5361-E* 2023-10

*Form can be completed online.

Insurance GICs and Trust GICs

Please note: Advisors must be contracted with Sun Life to submit an application.

For Superflex, Income Master, Sun GIC Max or SLF Trust GIC

Form name Form #           Last updated

Insurance GIC - Application for Superflex Deferred Annuity: RRSP/LIRA/Non-registered or Income Master Annuity: RIF/LIF/RLIF

Note: Available in PDF format or via the Form Selection Tool for eSign. Please ensure the client receives a copy of the completed form along with the provisions on the back pages. A copy should also be retained for advisor records.

 810-3549* 2024-12

Insurance GIC - Application for Superflex annuity: Tax-Free Savings Account (TFSA)

Note: Available as a PDF or via the Form Selection Tool for eSign. Please ensure the client receives a copy of the completed form along with the provisions on the back pages. A copy should also be retained for advisor records.

 810-3584* 2024-12

Trust GIC - Application for Sun GIC Max or Guaranteed Investment Certificate (GIC): RSP/RIF or Non-registered

Note: Available in PDF format or via the Form Selection Tool for eSign. Please ensure the client receives a copy of the completed form along with the provisions on the back pages. A copy should also be retained for advisor records. Saskatchewan advisors must be registered as a Deposit Agent with the province of Saskatchewan in order to sell this product.

 810-3547* 2024-12

Trust GIC - Application for Sun GIC Max or Guaranteed Investment Certificate (GIC): Tax-Free Savings Account

Note: Available as a PDF or via the Form Selection Tool for eSign. Please ensure the client receives a copy of the completed form along with the provisions on the back pages. A copy should also be retained for advisor records. Saskatchewan advisors must be registered as a Deposit Agent with the province of Saskatchewan in order to sell this product.

 810-3548* 2024-12

Form name Form # Last updated     

Pre-authorized chequing (PAC) authorization

Note: Frequency changes do not require a form to be completed. If changing to monthly and setting up a monthly PAC, please complete the E75.

Available as a PDF or via the Form Selection Tool for eSign.

 75* 2024-03
Letter of authorization - Non-residents (CRA) 73 2013-02
Transfer from a Tax-Free Savings Account (TFSA) to another TFSA on breakdown of marriage or common-law partnership 4378* 2020-11
Manitoba withdrawal/unlocking application - LIRA/LIF 4416 2010-06
Spousal Consent to Transfer to a Life Income Fund (LIF) - Ontario E297 2023-09
Application for one-time unlocking of up to 50 per cent of Alberta LIRA E322 2023-09

Form name Form # Last updated     
Beneficiary change – GIC products, Sun Life Financial Trust Inc. – RRSP / RRIF / TFSA (not applicable in Quebec) 22* 2023-05
Beneficiary claim statement for Insurance GICs and Trust GICs
Note: Only use this form if a death benefit from an accumulation annuity is to be paid to a beneficiary as income under the Legacy Settlement Option. For lump sum settlements use form E84		 5051* 2023-10
Transfer of ownership 82* 2024-03
Beneficiary change request form 83* 2023-10
Beneficiary Claim Statement 84 2023-08
Contingent owner change form 28* 2023-05
Irrevocable beneficiary appointment (Nova Scotia only) 98 2023-06
Non face-to-face identity verification by agent or mandatary, third party determination and politically exposed persons (PEP) 4355* 2021-10
Third party authorization form 4379 2023-08
Successor annuitant change form 4391 2023-06

*Form can be completed online.